Kevin Gray
Owner · 5280 Stone
“I’ve learned so much about my sales team using your process ‘Managing the Red.’ This is addictive — I’ve already revived a $50,000 quote with a contractor in the first couple hours.”
Andres
Owner · Legacy Countertops
“Quarter 1 of 2026 was our best sales in history — and we’ve been open for over a decade.”
Brandon
Owner · Legacy Marble & Granite
“So far January, February and March are record months.”
Jordan
Sales Manager
“The Grand Onyx System has been a game-changer for our team. It’s removed so many barriers to internal communication while still protecting everyone’s personal lives. The balance between accessibility and privacy is spot-on.”
TJ
Modern Countertops
“January is usually our slow season, but this year has been record-breaking. We’ve seen increased walk-in traffic and hit our daily deposit goals three days in a row — something we don’t even see consistently in summer, our busiest time of year.”
Jordan
Sales Manager
“The Rock Report has been incredibly helpful — I’m a visual person, and as a designer, seeing everything laid out is worth a million words.”
Haley Newton
Owner · Harkey Tile & Stone
“We’ve only been working with Grand Onyx for a couple months and already our close rate has skyrocketed to 75%.”
Jerry
Owner · Canaan Stone Works
“The year before Grand Onyx was the hardest we’d ever had. 2025 became the best year in our company’s history. The difference was working with Grand Onyx.”
Kevin Gray
Owner · 5280 Stone
5280 STONE
“In the first month after launch, the new website generated 40 form submissions — roughly the same number we received over three years on our old site. The results speak for themselves.”
Andrew Daulton
Marketing Manager · Upstate Granite Solutions
“We were 100% commercial until a customer left us $250,000 short. We tried Grand Onyx and focused on retail. After just 8 weeks we’re hitting our goals and the shop is slammed — installers went from half days to 12-hour days. I’m getting help from a competitor because we have so much work.”
Mark Kotenkoff
Kotenkoff Granite
“Ten months ago we did almost no retail. Now we’re adding a second salesperson, hiring an estimator, and building a 10,000 sq. ft. showroom.”
TJ Henderson
Modern Countertops
“We’re telling people six months out on retail jobs. How do we change our retail appointments to ‘by appointment only’?”
Tom Barlow
CountertopSource
“We need to slow down our sales growth the next few weeks because production can’t keep up. The work Grand Onyx has done, combined with Synchronous Flow, is game-changing.”
Tom Barlow
CountertopSource
“I’m really jazzed on what Grand Onyx is doing for us — it’s been nearly immediately and absolutely effective. This is some Kool-Aid I like drinking. I’m so excited about the future with you.”
TJ Henderson
Modern Countertops
“At our sales meeting this morning, one of my best reps was almost in tears because he can’t keep up with all the new work coming in.”
Mike Langenderfer
The Countertop Shop
“I’ve shown the website to quite a few people in the company, and every one of them loves it. The first thing they notice is ‘wow, there’s people in every picture.’ It has a big impact.”
Brandon Frank
Head of Marketing & Sales · Blasius
“We just broke our March retail sales goal by 125%.”
Amanda Krajacic
Onslow TJ Stoneworks
“We had 21 walk-in customers in five hours on Saturday. We need to slow down — we can’t throw 60 more jobs into the system at once. We had 130 retail quotes last week.”
Mike Langenderfer
The Countertop Shop
“Nobody gets these kinds of close rates without Grand Onyx. Their clients are doubling what the rest of the industry is doing.”
Rick Phelps
Synchronous Solutions
“What I’m learning is it’s about quality leads, then getting the proper people and system to close them. With what we’re doing with you guys, it’s so easy compared to what we had.”
TJ Henderson
Modern Countertops
“I really see the value in building this way — your systems versus anything else. You told me it would be hard because we’re from wholesale, but at this point it’s not hard.”
TJ Henderson
Modern Countertops
“I don’t like managing anything, so for me it’s great — I get an email from your Countertop Concierge and there’s a lot of quality work done, somebody caring about following up. So far it’s been really good.”
TJ Henderson
Modern Countertops
“Sales were down last year just like everyone else — but in 2025, both January and February set new monthly company records.”
Kevin Gray
Owner · 5280 Stone
5280 STONE
“We’re seeing the trend go up. We took a hit on wholesale this year, but when I look at the data, things are going the right way — which is up.”
TJ Henderson
Modern Countertops
“I appreciate your know-how to do this. It reinforces to me to just stay out of the way.”
TJ Henderson
Modern Countertops
“Our leads are up — quoted leads are up 45%. We’re hitting our weekly goal by Tuesday.”
Alex Stiffler
Down East Granite
“We’re still in a culture shift, but we’re hitting goals week over week. We’re building a new facility and considering buying another machine.”
Alex Stiffler
Down East Granite
“Justin ended at $142K last month — he’s crushing everyone, even the reps with builder accounts. Emma and Danelle have now asked for the same coaching I gave Justin.”
Alex Stiffler
Down East Granite
“Justin started texting customers in the last week and a half and now loves it. He’s getting answers and moving deals forward.”
Alex Stiffler
Down East Granite
“Justin takes more time with customers than they do — maybe that’s the difference in his close rate. Half an hour isn’t enough for a retail client; it’s a $4–6K sale.”
Alex Stiffler
Down East Granite
Every owner on this page started with a Growth Score. See where your shop stands and what the fastest win looks like — before your market closes.
