You track square feet cut, slabs in inventory, and website visits — but when it comes to sales, you’re guessing. The Retail Rock Report is a daily, one-page scoreboard that lands in your inbox every morning. In ten seconds, you know everything that matters.
Imagine a professional sports game where nobody keeps score. No stats, no idea who’s winning. It’d feel pointless — and it’d drain the energy out of the players. So why do we do exactly that to our sales teams?
The Rock Report connects to your CRM and ERP — Pipedrive, Moraware, StoneApp, Stone Profits — and every morning at 7am it emails your team a simple one-page report. No dashboards, no digging, no spreadsheets.
Sales, open deals, interested deals, Call IQ, close rate — rep by rep. And the one color that tells you exactly where to look first.
The monthly owner’s view — your team gets a one-page version each morning.
Anything in red is a deal slipping through the cracks. That’s where the attention goes.
See that Call IQ column? Every inbound sales call is recorded, transcribed, and scored — so the quality of the conversation becomes a number you can actually coach, not a guess.
Every sales call is captured automatically — so the conversation that decides the job isn’t lost the moment it ends.
Each call is transcribed into text, turning hours of audio nobody would ever re-listen to into something searchable and reviewable.
The call is scored against what great looks like — discovery, education, asking for the appointment — and that score lands in the Rock Report, rep by rep.
Red means the deal is rotting — no follow-up in 48 hours, no next activity scheduled, opportunities sitting too long. That’s the whole training: if it turns red, fix it.
If your red is under control, you’re following up, you’re organized, you’re doing your job. We call it “Fisher Price” simple — so your reps can spend their time in front of customers, not behind a computer.
A typical day is walk-ins, phone calls, quotes, and follow-ups that may or may not happen. Over time it all blurs together — deals get forgotten, customers fall through the cracks, and reps rely on memory instead of a system.
This isn’t a people problem. It’s a visibility and accountability problem. With a clear scoreboard, reps know how they’re doing and leaders can coach instead of guess.
to see who’s building real opportunities and who’s just taking orders — one page, every morning.
The scoreboard keeps the system honest. Here’s what it’s measuring.
01
02
04
You are here
In about 90 seconds, the Growth Score shows you what stage your shop is at and your fastest next move — starting with the visibility you don’t have yet.